In instances where coaching and feedback fail to bridge the gap in an individual’s performance, leaders must be equipeed to discern an effective course of action. The process of diagnosing and conducting accountability conversations is a critical to performance management and developing talent. In this module, we will explore the optimal approaches for holding people accountable, offering leaders a comprehensive toolkit designed to instill confidence and clarity in the planning and execution of accountability conversations.
– Understand the BTR framework and when it’s appropriate to use
– Understanding what requirements are needed for a complete accountability conversation
– Familiarity with responses to overcome common conversation challenges
FOCUS Training is a learning and development company focused on equipping people, teams and organizations with the knowledge and leadership skills they need to grow.